Effective: February 25, 2026
1. Overview
Glocallink ("Company") values the privacy of its users. This Privacy Policy explains how we collect, use, and protect personal information through the Trippick service, in compliance with the Personal Information Protection Act (PIPA) of Korea.
2. Information We Collect
We collect the following personal information:
3. How We Use Your Information
Collected information is used for:
- Email OTP-based identity verification and login
- AI-powered product identification from uploaded photos
- Order processing, payment, and delivery to your accommodation
- Communication regarding order status updates and service notices
4. Third-Party Sharing
We may share personal information with the following third parties only as necessary to provide the Service:
- Payverse (payment processor): Name, email, order amount for payment processing
- Delivery partners: Accommodation name and address for product delivery
5. Photo Data
Photos uploaded for product identification are processed by AI services and stored securely. Photos are used solely for the purpose of identifying and sourcing products. We do not use uploaded photos for advertising or share them with unrelated third parties.
6. Your Rights
Under Korean privacy law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest.
Payment information is processed entirely through PCI DSS-compliant Payverse and is never stored on our servers.
8. Contact
For privacy-related inquiries or to exercise your rights, please contact:
Glocallink Privacy Team — master@glocallink.kr